KILLJOBFAIL : Job failed to terminate when term_run_time was set

Document ID : KB000008955
Last Modified Date : 14/02/2018
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Issue:

 

Getting error message KILLJOBFAIL with System Agents behind the F5 load balancer 
When the term_run_time is activated,  the killjob command was routed to the other machine
hence the error message KILLJOBFAIL ... machine_name  <Process does not exist >

Environment:
WAAE R 11.3.6, Service Pack: SP5 on Windows Server 2008 R2 SYSAGT 11.3 SP5 On Windows Server 2008 R2
Cause:

 

CA-WAAE does not support KILLJOB of any kind when System Agents are used behind the F5 load balancer.
The load balancer can send the KILLJOB command to a different agent.

 

Resolution:

 

Do not use System Agent with  F5 load balancer