The Customer is not able to connect to the Jasper Report Server from the CA Identity Manager user interface.
In CA Identity Manager, select menu System, Reporting, Report Server Connection.
In the CA Identity Manager log file (/opt/CA/wildfly-idm/standalone/log/server.log), the following error message appears:
Key generation is off. Please enable the Key generation java.net.UnknownHostException: XXXXXXX: unknown error
Where XXXXXXX is the Jasper Server hostname