JVMJZBL2008E Could not find or load class: org.apache.catalina.startup.Bootstrap , when starting CA 7 Web Client

Document ID : KB000124420
Last Modified Date : 11/01/2019
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Issue:
Getting the following error when starting the CA 7 Web Client:
 
JVMJZBL2008E Could not find or load class: org.apache.catalina.startup.Bootstrap
Resolution:
Go to the STDENV DD and verify the catalina_home directory is pointing the correct apache-tomcat install directory. You also want to make sure the userid assigned to the CA 7 Web Client task has read/write/execute permissions to the directory.
Additional Information:
For additional information, see the CA 7 Web Client Product Guide.