JRM: Process stops when the APM setAppValue is not correct

Document ID : KB000084666
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 3

Error Message :
Field with name: *** could not be found in app

The JBoss for Request Manager (JRM) process stops after Automic's Package Managers (APM) setAppValue fails with the above message.

The expected behavior is to indicate the error and not to stop the process.


 
Cause:
Cause type:
Defect
Root Cause: setAppValue APM throws an exception if a field name is not found in the form.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Request Management 3.3.1 - Available
Request Management 3.2.4 - Available
Request Management 3.1.7 - Available
Additional Information:
Workaround :
N/A