Jobs kicking one hour-later following DST change.

Document ID : KB000090181
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Jobs kicking one hour-later following DST change.
Resolution:
Detailed Description and Symptoms

Following the DST change in March, scheduled jobs are not kicking off correctly and are running an hour later. The following error message is also seen in the log files:

ErrorMsg: AwE-5016 Master TimeZone doesn't match the Database

 
Solution

?This issue for Eastern time zones can be addressed by setting the following:

- In the AM GUI go to Object Admin->Administration->Agent->Edit the Masters Agent. Change the Timezone drop down to:

TZ=EST5EDT{GMT -5}

- Set the TZ variable in awenv.ini:

TZ=EST5EDT

Following this, stop/start all the AM processes. Similar value for the Pacific time zone is PST8PDT.