Jobs history not displayed in UVC

Document ID : KB000085273
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

Patch level detected:Univiewer Console 6.5.01
Product Version: Dollar.Universe 6.5.01

Description :After updating Dollar Universe, users only sees job runs history for jobs in event wait and launch wait status.

No errors showed on uvserver.log or universe.log
Environment:
OS: Linux
Cause:
Cause type:
Configuration
Root Cause: The different components are at Incompatible versions: UVC 6.5.21, UVMS 6.4.41, DUAS 6.6.01. This does not comply with our update policy, which states that updates should be performed in the following order: UVC first, followed by UVMS, and finally Dollar Universe. More information can be found in the Dollar Universe Compatibility Matrix, available on our customer portal.
Resolution:
Ensure that UVC console is always at the highest version level of all products, followed by UVMS, and finally Dollar Universe nodes.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.6.01
Additional Information:
Workaround :
N/A