Jobs end in aborted status after modifications made to permissions

Document ID : KB000085417
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
No error

Patch level detected:Dollar Universe 5.6
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Dollar Universe jobs fail after modifying permissions on the Dollar Universe installation directories, despite all engines being up. Even after restoring the permissions on the installation directories, jobs continue to abort.
Environment:
OS: All Unix
OS Version: All
Cause:
Cause type:
Configuration
Root Cause: Restoring the permissions of the installation directories to their previous state is not sufficient as changes have occurred to the submission user accounts.
Resolution:
Restore user rights using the following procedure:

~~~~~~~~~~~~~~~~~~~~~~
- Log into the server as root
- Load your company's environment
/mgr/uxsetenv
- Stop Dollar Universe
./uxshutdown
- Verify that all process are stopped
- Run the ux_dus_rights procedure
$UXMGR/ux_dus_rights.sh
- Restart Dollar Universe
~~~~~~~~~~~~~~~~~~~~~~

Fix Status: No Fix

Additional Information:
Workaround :
N/A