Jobs are in Time overrun and their History Trace is not available

Document ID : KB000087067
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
When trying to display the History Trace from UVC on the Time overrun job, the following error appear on the univiewer.log:

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|ERROR||BackgroundWorker-8|com.orsyp.kmeleon.environment.ExceptionManager|An error occured on ENVIRONMENT: (node = aptprd01 environment = [EURPRD/aptprd01/X]) 
com.orsyp.api.ObjectNotFoundException: Object not found - ExecutionId:[][][][0000000][] - [EURPRD/aptprd01/X]
##################

Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :Some tasks go to Time Overrun right away when they are launched and the history trace is not available
Environment:
OS: All
Cause:
Cause type:
Configuration
Root Cause: The Launch Window of the Task was of 0 minutes, so the job goes to Time overrun right after it is launched.
Resolution:
There was an error on the Launch Window of the task ( 0 minutes), edit the task and put an acceptable launch Window and the issue should not occur again.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.0.0
Additional Information:
Workaround :
N/A