Jobs are aborting: file u_fmhs50 reached 2 GB

Document ID : KB000084457
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
In the logs we have following errors

- uxioserv.log
###################
2012-11-09 13:04:02: file open error 2 /universe/GBUNIV/exp/data/u_fmhs50.idx
io_error : /universe/GBUNIV/exp/data/u_fmhs50.idx
###################

- universe.log:
###################
10748106/uxjobend /GAMEMO32 /134451746 - %UNI_-E-U_EGAGETP3312, Execution
uxioserv /io_error /000000000 - /universe/GBUNIV/exp/data/u_fmhs50.idx

###################

- in the job log:
###################
Execution xxxxxx unknown in the history file
###################

Patch level detected:Dollar Universe 5.3.3
Product Version: Dollar.Universe 5

Some jobs abort without reason, some messages like the ones above appear on the Job Log / product logs at this time.

When reaching 2 GB, the node stops itself with the following kind of messages in universe.log:

================================================== 
<< 2013-11-17 05:10:49 0028520/uxioserv /u_maj_fichier /000000000 - FATAL ERROR File System Full : IO Server Shutdown 
<< 2013-11-17 05:10:49 0028520/uxioserv /u_maj_fichier /000000000 - ERROR : cannot write in file /apps/PRE560/exp/data/u_fmhs50.dta 
==================================================
Environment:
OS: All
OS Version: Any System on which DUAS is supposed to run
Cause:
Cause type:
Configuration
Root Cause: The execution history data files, in particular the u_fmhs50.dta, can increase to a size over 2 GB which is not acceptable for Dollar Universe.

This can be caused by increased activity in the days since the last purge or if the purge and reorganization are not enabled on this node.
Resolution:
Reinitializing of the u_fmhs50 and u_fmph50 as described in the following faq:

On Unix:

(a)Prerequisites
You need to load the Dollar Universe environment and log on as the Dollar Universe administrator.

(b)Stop your Dollar Universe Company
${UXMGR}/uxshutdown

(c)Check that your company is well stopped
Type the following unix command:
ps -ef | grep ux | grep -v cuxxm | grep -v grep
No uxioserv processes should remain alive for this company.

(d)Launch the following commands
$UXMGR/ux_raz_fic u_fmhs50 X
$UXMGR/ux_raz_fic u_fmph50 X

(e)Restart your Dollar Universe Company
${UXMGR}/uxstartup

On Windows:

(a)Prerequisites
You need to load the Dollar Universe environment and log on as the Dollar Universe administrator.

(b)Stop your Dollar Universe Company
%UXMGR%\uxshutdown

(c)Check that your company is well stopped
In the Windows services panel or through a net start, please check if your
Univer$e _IO_ services are well stopped.

(d)Launch the following commands
%UXEXE%\uxrazfic u_fmhs50 X
%UXEXE%\uxrazfic u_fmph50 X

(e)Restart your Dollar Universe Company
%UXMGR%\uxstartup

Fix Status: Released

Fix Version(s):
Upgrade to Dollar Universe 6.3.01 or superior which has no more the 2GB limitation
Additional Information:
Workaround :
N/A