Job Status in Monitoring Tab Not Updating After DST Change

Document ID : KB000006079
Last Modified Date : 14/02/2018
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Issue:

On some occasions, the job status info in WCC Monitoring stops updating after any DST time change.

Resolution:

Login to a command prompt on the WCC server.

Go to <WCC_INSTALL>/bin

Run 'wcc_monitor.sh -u <wcc_user> -p <wcc_password> -d ALL'

NOTE: for Windows, it will be wcc_monitor.bat with the same arguments.

<wcc_user> and <wcc_password> are any valid WCC user with commander-level privilege.