Job log read error for SAP Plugin jobs in WCC

Document ID : KB000014045
Last Modified Date : 14/02/2018
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Introduction:

We have some issue reading the job log for failed jobs in WCC that use the SAP Plugin.

Question:

We have some issue reading the job log for failed jobs in WCC that use the SAP Plugin..

From 'Quick View' and chose the "Job Log Read" for action, we cannot open the job log of certain jobs with the error message "E139011 Agent error response: {Job <xxxxxx > not found. Retrying... ]".

 

Environment:
SAP Plugin
Answer:

Check to see if the SAP jobs are having issues within SAP itself. It is possible that there are problems with it executing and not creating logs.