Job execution error, no access to software package library [SDM228471]

Document ID : KB000095020
Last Modified Date : 08/05/2018
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Issue:
Deployments are failing with the following error:
Job execution error, no access to software package library [SDM228471].
 
Environment:
All versions of CA Client Automation
Resolution:
The error occurs if the "C:\Program Files (x86)\CA\DSM\SD\ASM\LIBRARY" folder does not have the correct permissions defined.

To configure the correct permissions do the following:
sd_sscmd addshare SDLIBRARY (Enables the SDLIBRARY share)
sd_sscmd removeshare SDLIBRARY (Disables the SDLibrary share - If you do not want to use share access for agents)

Note: Disabling the share will only disable the share but the correct permissions will be set on the Library folder.

By default the SYSTEM and Administrators accounts have Full Control permissions.
Everyone and Users have Read and Execute permissions.