java.lang.RuntimeException: Not licensed.

Document ID : KB000008091
Last Modified Date : 14/02/2018
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Issue:

Starting the Enterprise Dashboard and getting below error:

java.lang.RuntimeException: Not licensed. 

Environment:
All supported DevTest releases and platforms.
Cause:

License has expired or missing.

Resolution:

The devtestlic.xml file resides in the DEVTEST_HOME folder of where the Enterprise Dashboard is running.

To verify whether your license has expired, open the file and look at the <validuntil> value and make sure it is not earlier than the current date.

 

If your license has expired, please open a new CA Support case.  

When opening the case:

Product: Licensing

Indicate in the Title the Version of DevTest the License is for.

Indicate in the Description the full error you are getting.

 

 

 

Additional Information:

If you are completely down and this is a Severity 1, then you will have to call 1-800-225-5224 to get this case opened.