java.lang.NullPointerException when trying to deploy policies

Document ID : KB000050184
Last Modified Date : 14/02/2018
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Description:

In ENTM when under policy management --> Policy -- > Deployment --> Deployment Audit, the following error message may be encountered

Figure 1

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to create back up of the registry and ensure that you understand how to restore the registry if a problem may occur. For more information about how to back up, restore, and edit the registry, please review the relevant Microsoft Knowledge Base articles on support.microsoft.com.

Solution:

Follow instructions below to modify registry entry:

  1. Stop AC services secons -s

  2. In the registry entry at:
    HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\AccessControl\lang\query_size

    change the value to 600 Decimal

  3. Restart AC services seosd -start