Root Cause: Error in the GUI's configuration data in the table ini
The configuration data of affected users has to be deleted from the table INI. For this, SQL-Statements can be given.
As such statements should only be executed in accordance with Automic Support, please open an incident at Automic Support and reference this Known Error.
After deleting, the user's settings are lost. It affects font settings, windows size and position and settings made in the Java UI options. Everything stored in the user object of the affected user is not touched such as password, mail-address, privileges and access rights.
Fix Status: No Fix