Java SE runtime error

Document ID : KB000089712
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Java SE runtime error
Resolution:

Symptoms

Customer has 32-bit Java (jre7) installed.


Cause

When customer launches the UserInterface, they get the error, "could not find Java SE runtime environment".


Resolution

1. Update the ucdj.ini file (located in the ...\UserInterface\bin folder)

2. Change the cmd="javaw" to cmd="[fullpath to the jre\bin]\javaw" (i.e. cmd="C:\Program Files(x86)\Java\jre7\bin\javaw")