And you cannot get to the NFA console web
Error - HTTP ERROR 500
Problem accessing /sso/sign-in-process.jsp. Reason:
PWC6033: Unable to compile class for JSP
PWC6197: An error occurred at line: 39 in the jsp file: /sign-in-process.jsp
PWC6199: Generated servlet error: ldapEncryption cannot be resolved or is not
a field at org.apache.jasper.compiler.DefaultErrorHandler.javacError(DefaultErrorHandler.java:123)
This customer was using Java version 1.7 from install of NFA 9.1.0, when they installed NFA`9.1.2 it 'comes' with Java 1.6.41. The clash of these twoversions caused this problem.
Customer uninstalled 1.6.41 to use 1.7 and all was then fine.
Solution - so make sure you do not install an older version of Java over a newer version. or uninstall the newer version first before upgrading.
For the CA NFA 9.1.2 install guide it says;
Java Runtime Engine (JRE) 1.6u41 which is included with the ISO files from CA Technical Support.