Jaspersoft reports not running from Reports and Jobs in CA PPM

Document ID : KB000120681
Last Modified Date : 09/11/2018
Show Technical Document Details
Issue:
Jaspersoft reports are not running from Reports and Jobs in CA PPM.  However, they do run from Advanced Reporting.

When running a report from Report and Jobs the following error is shown in Japsersoft.log:
2018-11-09 12:37:45,368 ERROR CustomTenantBuiltInParameterProvider,http-nio-8080-exec-1:153 [xxx|ppmjasperadmin] - Error in decrypting attribute with name:dwhDBVendor_enc
javax.crypto.BadPaddingException: Given final block not properly padded
    at com.sun.crypto.provider.CipherCore.doFinal(CipherCore.java:991)
    at com.sun.crypto.provider.CipherCore.doFinal(CipherCore.java:847)
Resolution:
To fix this error/issue run the following command from the CA PPM bin folder.

admin update jasperParameters
Additional Information:
For more information on command line troubleshooting see the following the CA PPM Jaspersoft integration documentation:
https://communities.ca.com/docs/DOC-231171529-list-of-jaspersoft-commands-in-accordance-with-ca-ppm-version