JasperSoft 6.3 reporting issues: No record found, Input Control page not displayed, report starts but never ends...

Document ID : KB000006320
Last Modified Date : 14/02/2018
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Issue:

- On Top_N_Most_Common_Alarms_All report for any entry when you click on Sub-Report link, you will get "No Record Found" error message.

- On some report right clicking on View no input control page is displayed.

- Some report starts but never ends.

- Columns and column headers do not line up correctly when the report is exported as CSV.

Environment:
Spectrum 10.2 Jaspersoft 6.3 OS:any
Cause:

The cause of no input control page and report never ending is an SQL query that is taking long time to pull the records

Resolution:

Engineering has created PTF_10.2.024 to fix all mentioned symptoms.

Please request patch PTF_10.2.024 from Support.