Jaspersoft License expired - JasperReports Server replacement License for CA PPM

Document ID : KB000112666
Last Modified Date : 17/10/2018
Show Technical Document Details
Introduction:
Customers who are on CA Business Intelligence JasperReports Server v6.2.1 or below, and have not applied Jaspersoft patch 6.2.1_5.2.1.4, will have their Jaspersoft Server license file expire in October 2018.
There is a replacement license file available.
See additional details in this Announcement.

 
Question:
Where can I find the GEN500000000000621.zip file with the new License and the Installation instructions?
Answer:
1. Go to the Download Center
https://support.ca.com/us/download-center.html

2. Search for PPM

3. Select
CA PPM On Premise - Application (Clarity)

4. Select the tab: Product Downloads

5. In the displayed list search for CA PPM Core License MULTI-PLATFORM,  select "15.3" in the dropdown box  and click on CA PPM Core License MULTI-PLATFORM
Note that the same license file is shown for 15.2, 15.1, 14.4.

6. In the new list showing up, click on the "Download Now" button for this file:
CA BUSINESS INTELLIGENCE JASPERSOFT REPORTS SERVER 6.2.1 LICENSE KEY FOR CA PPM
GEN500000000000621.zip
Additional Information:
For additional information on how to replace the license file, please check this KB: KB000098235