JasperReports 6.3 - LDAP users cannot login after Re-Deploy

Document ID : KB000008244
Last Modified Date : 14/02/2018
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Issue:

After running a Re-deploy in Jasper Integration page in OneClick, the LDAP users are no longer able to login on JasperReports.

Environment:
Spectrum 10.2.1 and JasperReports 6.3
Cause:
Users are getting sync from Spectrum after re-deploy even though LDAP is configured in Jasper server.
Resolution:

This issue has been addressed in the following patch: Spectrum_10.02.01.PTF_10.2.158

Please contact CA Spectrum Support.