Jasper Studio fails to connect to the server

Document ID : KB000097882
Last Modified Date : 24/05/2018
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Issue:
Installed the jasper studio, however when we configure it to connect to the Jasper server the connection fails.
Environment:
Jasper Soft 6.3
 
Cause:
User-added image


 
Resolution:
Step1 :  Access  Jasper Server URL from the Jasper Studio Server 
 Ex: http://<Servername>:8080/jasperserver-pro/
Step 2:  Evaluate if Jasper Adapter is configured correctly. and the Test the connection. 
 -> login to Jasper Studio. 
-> Edit the SDM Adapter which is created for reporting.
-> Validate if  JDBC Driver , JDBC URL, Username, Password are correct. 
-> Click Test button for status. 
Jasper Adapter
Step 3: Evaluate if there are any firewall restriction between Japser Server Studio  and Jasper Soft Server. 

 
Additional Information:
Reference: https://docops.ca.com/ca-service-management/17-1/en/integrating/cabi-jasperreports-server-r6-3-0-for-ca-service-management/configure-cabi-jasperreports-server-for-ca-service-management/install-and-configure-cabi-jasperreports-server-r6-3-0-for-ca-service-management