J2ZJNIJ4 (EDC5205S DLL module not found error starting Tomcat after installing CA Output Management Content Viewer 14.0 INC01

Document ID : KB000008514
Last Modified Date : 14/02/2018
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Issue:

Client installed CA View 14.0 and Content Viewer 14.0 INC01
However they get some error messages at Tomcat server startup. 
The Tomcat Server is installed from CCS 14.1 RO93791 Apache Tomcat Version 8.0.39.

Error message 

Failed to instantiate [com.ca.om.contentviewer.system.AuthToken]: Constructor threw exception; nested exception is java 
.lang.UnsatisfiedLinkError: J2ZJNIJ4 (EDC5205S DLL module not found.)] with root cause 
java.lang.UnsatisfiedLinkError: J2ZJNIJ4 (EDC5205S DLL module not found.) 

Cause:

Did not install CCS USS based services.

Resolution:

CCS USS based services must be installed to provide Java to z/OS Service.  This is documented in the CA View online documentation.  Refer to Install and Configure the Required CA Common Services Components.