ITCM Agent/Server Installation fails when the source is located on a windows share

Document ID : KB000050811
Last Modified Date : 14/02/2018
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ITCM Agent/Server installation might fail when the installation is launched from a windows share mounted onto a Linux Box. This happens when the share is mounted as cifs file system with default options.

You may see the error like below:

SMX000659   File "/mnt/GA/ITCM_r12.5.00_DVD2/LinuxProductFiles_x86/setup/ca-dsm-setup.Linux.@pif" is not a regular file.

Reason: You entered a file name that is not a regular file.
Action: Enter a correct file name.


To resolve installation problem, the following mount command can be used to access the windows share.

mount -t cifs -o username=<username>,password=<password>,nounix,noserverino <Share location> <MountLocation>