It is not possible to download the Agent Authentication Package via the CA Automic Webinterface in version 12.x

Document ID : KB000097586
Last Modified Date : 03/07/2018
Show Technical Document Details
Issue:
After the Authentication Method for Agents is changed to LOCAL_REMOTE (UC_AS_SETTINGS variable) it is not possible to download the Authentication Package via the CA Automic Web Interface in version 12.x onwards.
The issue is independent from the browser. It occurs with Chrome, Firefox and Internet Explorer/Edge.
After the click on Download Authentication Package nothing happens (no popup, no error message and no hint in the logfiles).


User-added image
Cause:
A bug that prevented the download of an agent authentication package has been fixed.
Resolution:
Update to a fix version listed below or a newer version if available.
Component(s):
Automic Web Interface (UI)


Automic Web Interface 12.2.0 - already available to download
Automic Web Interface 12.1.2 - already available to download
Automic Web Interface 12.0.5 - already available for download


Workaround for V12.0.x
use the JAVA GUI 12.0.2