Issues with the SAML 2.0 token decryption

Document ID : KB000004441
Last Modified Date : 14/02/2018
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Issue:

The following error appears in the audit logs when trying to do SAML 2.0 token decryption:

Unable to decrypt elements(s): Encryption recipient was not recognized as addressed to a private key possessed by this Gateway. Exception caught!

Resolution:

The solution is to export the certificate of the Private Key and import it as a Trusted Certificate on the gateway