Getting error E0302014b Incorrect Login with Admin Tool and Workbench

Document ID : KB000095947
Last Modified Date : 16/05/2018
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We just installed SCM and created a new Harvest database.  When trying to login for the first time we are getting the error that our login credentials are incorrect.
CA Harvest SCM all versions and platforms.
We learned that we had been trying to login to the Harvest Administrator Tool and Workbench using their Oracle database login credentials.

For a newly created database there is always a default userid and password that can be used for the first login. It's
userid = harvest
password = harvest

After trying again with these credentials we were able to login with no further problems.