Getting error E0302014b Incorrect Login with Admin Tool and Workbench

Document ID : KB000095947
Last Modified Date : 16/05/2018
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Issue:
We just installed SCM and created a new Harvest database.  When trying to login for the first time we are getting the error that our login credentials are incorrect.
Environment:
CA Harvest SCM all versions and platforms.
Resolution:
We learned that we had been trying to login to the Harvest Administrator Tool and Workbench using their Oracle database login credentials.

For a newly created database there is always a default userid and password that can be used for the first login. It's
userid = harvest
password = harvest

After trying again with these credentials we were able to login with no further problems.