Issues after upgrading WebSphere agent to 10.5.2.52

Document ID : KB000096817
Last Modified Date : 27/06/2018
Show Technical Document Details
Issue:
After upgrading a WebSphere agent on some servers from 10.1.0.15 to 10.5.2.52, the following issues are found: 

1) The message below appears repeatedly in the IntroscopeAgent logs

"An error occurred formatting jms client metric namenull".

2) Introscope Workstation shows a folder named "null".

3) One of the Concurrent Invocations metrics has negative values.

 The issues appear to be the same as the issues described in the link below. And NOT ready to upgrade to 10.7 at this point.

https://communities.ca.com/thread/241793689-agent-105252-sp2-solved-issue

https://communities.ca.com/thread/241809144-introscope-1052-sp2-wmis-agent-showing-null-metric
Environment:
CA APM 10.5.2.52
Cause:
Apparently there is a known defect for JMX null node issue which was NOT generating metrics if JMSDestination was not available in the JMS header. 
 
Resolution:

Resolved with a fix - APM10.5.2HF29_DE337981.zip

Please open a support case to obtain the fix.
Additional Information: