Issue with saving Notes with Multiple Lines from MSP back to PPM

Document ID : KB000008242
Last Modified Date : 14/02/2018
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Issue:

When saving notes from Microsoft Project (MSP) to PPM, it breaks out the note into multiple notes for each line/break in the note, versus keeping the text as one note. Additionally, when you export the project back to MSP, it adds additional information into the note for each "section" including date saved and the writer of the note. 

Steps to reproduce: 
1. In MSP, create a new task 

2. Double click on the task and go to the Notes tab 

3. Enter Text containing more than one row 

Example of notes content: 

Test1 

Test2

Test3 

4. Save the project back to PPM 

5. Go to the task in PPM and click on the Notes link in the bottom right hand corner (Ensure the project is unlocked or you will not see the Notes link)

Expected Results: One line item for the note created in MSP

Actual results: One line item is generated for each line in the Note. Additionally, if you export the project from PPM to MSP, it generates breaks in the note with time stamps (And in the MSP New Driver it puts the lines out of order). In this example: 

[Thursday, September 07, 2017 admin (5000001)] 
Test4

[Thursday, September 07, 2017 admin (5000002)] 
Test3

[Thursday, September 07, 2017 admin (5000003)] 
Test2

[Thursday, September 07, 2017 admin (5000004)] 
Test1 

If you create the note in PPM instead of MSP, it exports correctly to MSP, but when you save the project back to PPM, the data merges into one line (converts from Large String to String)

Environment:
Applies to all supported PAS environments for specified releases.
Cause:

This is currently working as designed

Resolution:

This is currently working as designed and is similar with the limitation of not being able to map large string data to MSP.  PPM will not allow mapping of large string data attributes which is similar to what notes are that contain more than one row. 

 

Additional Information:

Reference Notes Field Mapping for more information of use of notes with MSP