Issue with Link to the Alert triggered by SMTP eMail Action.

Document ID : KB000047150
Last Modified Date : 14/02/2018
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 Problem:

 The link from the Alert triggered by SMTP Email Action, opens a Blank page in Introscope Webview.

 Environment:  


APM 10.x
 
 Cause:

 The name of the Element of that SMTP Email Action is set with another Element, instead of a unique name.


Resolution:

 In WebView, click Management.
 Select Elements, New Action, New Send SMTP Mail Action.
 Complete the following options and click OK:

    Name - Specifies a name for the element. To identify the source of an element, use a descriptive name.
    Force Uniqueness - Appends a number to the name when the same name exists within the management module.
    Management Module - Specifies a management module for containing the element.

Additional Information:

Create an SMTP Mail Notification Action