Issue in loading the certificate chain

Document ID : KB000116290
Last Modified Date : 28/09/2018
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Issue:
You will see the following error while importing certificate chain on to gateway "Unable to generate X.509 certificate"
Resolution:
when you concatenate the below certs in to one single text file make sure there is no white space between each cert
  • gateway.pem 
  • intermediate.pem 
  • ca.pem