I have CA SOI 4.0 integrated with CA UIM 8.51 and CA APM 10.2.
Now I have requirement to send notification for alarm clear.
CA SOI received major alarm from UIM / APM, let say the alert is
"Cpu Utilization for server1 has exceeded the threshold. The value is 90%" after 10 minutes the alert is clear.
The requirement from My Customers is they wants notification for that alert. Let say
"Cpu Utilization for server 1 has been cleared".
I have tried to use escalation policies to trigger the clear alarm notification but I am not able to send notification for clear alarm.