Is there any table where are stored all the escalations from a ticket?

Document ID : KB000115758
Last Modified Date : 25/09/2018
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Introduction:
Is there any table where are stored all the escalations from a ticket and the time the ticket kept with each group/assignee?
Question:
Is there any table where are stored all the escalations from a ticket and the time the ticket kept with each group/assignee?
Environment:
Service Desk Manager 17.x
Answer:
Only in the actlog table you can see all the assignees, groups and escalation operations in the case and when it was transferred to anotther assignee/group.
To get this information, a custom calculation is required.