Is there a way to copy the Attribute Alias data between CA Service Desk Manager (CA SDM) environments?
You will need to use the CA SDM pdm_extract and pdm_load commands.
1. On the source CA SDM server, run the following command from a command prompt
pdm_extract attr_alias > alias.txt
2. Copy the ALIAS.TXT file created in step #1 above to the destination CA SDM server
3. In the destination CA SDM environment, take a backup of the current attr_alias MDB table
4. On the destination CA SDM server, run the following command from a command prompt where the ALIAS.TXT file is located
pdm_load -f alias.txt