Is the PAM Client connection timeout configurable?

Document ID : KB000110256
Last Modified Date : 23/01/2019
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Introduction:
When using the PAM Client, after selecting 'Connect' the following message is received after 40 seconds:
"Failed to connect to CA Privileged Access Manager: the connection has timed out"
Question:
Is this PAM Client timeout configurable?
Environment:
PAM 3.2
Answer:
No, the timeout is not configurable.

The SSL handshake/connection from the Client to PAM times out after 20 seconds, retries one more time and then finally times out. This is currently controlled statically in the code (Java) and is not something that can be configured.
 
Additional Information:

If you would like to see this as a feature in the future, you can submit an Idea (enhancement request) on the PAM Communities page.
Below are the steps to submit an Idea: 

1) Go to the following link: 

https://communities.ca.com/community/ca-security/ca-privileged-access-management/content?filterID=contentstatus%5Bpublished%5D~category%5Bca-privileged-access-manager%5D 

2) Near the top right (next to the "Following" button) click on Actions and in the drop down click "Idea" 

3) Fill out the form with detailed information on what you are requesting. 

4) Make sure you check the "CA Privileged Access Management" box on the bottom under categories 

5) Click 'Create Idea'.