Is the connection string used by WebService to access the MDB the same as that used by Service Desk?

Document ID : KB000019305
Last Modified Date : 14/02/2018
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Description:

Is SDM WebService using a different method to access the MDB as against the Web Interface?

Solution:

No.

SDM WebServices calls are done by the webengine. The webengine uses spel function calls to request the MDB data using slump->virtdb->sql_agent.

This helps to keep the WebService logic the same as the SDM Web interface. Direct connection to the MDB through the Webservice is not supported, irrespective of the DBMS type.