Is it possible to do integrate Jira and CA Service Desk Manager?

Document ID : KB000012642
Last Modified Date : 14/02/2018
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Introduction:

Article answers the query regarding CA Service Desk to Jira integration

Question:

Is it possible to do integrate Jira and CA Service Desk Manager?

Environment:
All CA Service Desk platforms (Windows & Unix)
Answer:

There is currently no out of the box CA Service Desk to Jira connector.

This integration can possibly be done via web services, but will be a custom development.  

Please contact CA Services if you would like to discuss the integration in more detail.