Service Desk will time out any inactive sessions after a period of inactivity. The requirement is to disable these warning messages.
In the $NX_ROOT\bopcfg\www\web.cfg file, locate the following:
# TimeoutWarning specifies the number of minutes prior to session timeout
# that the web client should pop up a warning alert box. The default value
# is five minutes; specify TimeoutWarning 0 to suppress this feature
! TimeoutWarning 5
As per the comments in the $NX_ROOT\bopcfg\www\web.cfg file, remove the exclamation mark from the above line and then change the value from 5 to 0. This will disable the warning message.
Changes to $NX_ROOT\bopcfg\www\web.cfg require the CA SDM service to be recycled