Is it possible to disable the web interface timeout warning message?

Document ID : KB000027406
Last Modified Date : 14/02/2018
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Issue:

Service Desk will time out any inactive sessions after a period of inactivity. The requirement is to disable these warning messages.

Example:

timeout_popup.JPG

and

timeout_popup2.JPG

Resolution: 

In the $NX_ROOT\bopcfg\www\web.cfg file, locate the following:

# TimeoutWarning specifies the number of minutes prior to session timeout 
# that the web client should pop up a warning alert box. The default value 
# is five minutes; specify TimeoutWarning 0 to suppress this feature 
! TimeoutWarning 5 

As per the comments in the $NX_ROOT\bopcfg\www\web.cfg file, remove the exclamation mark from the above line and then change the value from 5 to 0. This will disable the warning message.

Additional Information:

Changes to $NX_ROOT\bopcfg\www\web.cfg require the CA SDM service to be recycled