Is it possible to configure Service Desk Manager (SDM) with MS SQL Server database in a non Windows OS?

Document ID : KB000111927
Last Modified Date : 31/08/2018
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Question:
Is it possible to configure Service Desk Manager (SDM) with MS SQL Server database in a non Windows OS?
Environment:
Service Desk 14.1 or higher
Answer:
Only Oracle databases are supported when SDM is installed in a non Windows environment. This is due to the fact that the SQL Server client and/or drivers cannot be installed in non Windows OS, for this reason, when SDM is installed, the option to install SQL is disabled or grayed out.
Additional Information:
Implementing CA Service Management 14.1
Installing CA Service Management 17.1.0.1