Is EEM necessary for two different windows domains?

Document ID : KB000012046
Last Modified Date : 14/02/2018
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Introduction:

Enterprise Entitlements Manager (EEM) usage for analysts from two different windows domains to login to application

Question:

1. Would analysts from two different windows domains are able to login?

2. Is it right that this works only with EEM? 

3. Does EEM supports single-sign-on? 

Environment:
Microsoft Windows 2012 Microsoft SQL 2012 ServerEnterprise Entitlement Manager 12.51 (EEM)Service Desk Manager 14.1
Answer:

 

Q1. Would analysts from two different windows domains are able to login?

Answer : EEM version will allow you to add any number of domains and user from each domain can log into the application using their domain\userid format to login. 

 

Q2. Is it right that this works only with EEM?

Answer: Yes, this has support only for Windows environment AD (Microsoft Active Directory) and no cross-platform applications recommended. 

 

Q3: Does EEM supports single-sign-on?

Answer: Using SSO the user will be prompted with userid/ password initially until the next logout out from the application. 

Additional Information:

Note: SSO has a threshold of clearing all the logged session within 24 hours.