IP Request Fails when adding a module

Document ID : KB000125079
Last Modified Date : 22/01/2019
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When adding an "Access Module" task to the CA Identity Portal (IP) the request fails with the following error:

JTA transaction unexpectedly rolled back (maybe due to a timeout); nested exception is weblogic.transaction.RollbackException: Transaction timed out after 29 

For example:

JTA Error
Upon refreshing the page or trying to run the task again, the user is successful. 

CA Identity Suite 14.1 Virtual Appliance (vApp) version of the Identity Portal 
This is caused by product performance over busy networks.
This issue was addressed by product enhancement DE362372 incorporated with cumulative patches "CP-IP-140100-0003" and "CP-IMV-140100-0005".

The latest cumulative patches are available from the link below: