IO server crashes when submitting several triggers

Document ID : KB000084638
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
|INFO |X|DQM|pid=5456.10144| o_get_io_msg_on_permanent | Network error, connection to the IO server lost -> trying to reconnect...
|INFO |X|EEP|pid=8668.1804| o_get_io_msg_on_permanent | Network error, connection to the IO server lost -> trying to reconnect...
|INFO |X|GSI|pid=4772.11292| o_get_io_msg_on_permanent | Network error, connection to the IO server lost -> trying to reconnect...
|ERROR|X|CDJ|pid=7252.8664| u_cdj_get_msg_from_io | Error reading message from GBMPRD IO server X on local: (WinSock): Connection reset by peer
|INFO |X|CDJ|pid=7252.8664| u_cdj_thread_ioserver | IO server connection error -> CDJ server stops

When launching several triggers simultaneously, the IO server crashes.
The issue can be reproduced when 3 or 4 triggers are launched at the same time.
Environment:
OS: All
Cause:
Cause type:
Defect
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Dollar Universe 6.9.01 - Available
Additional Information:
Workaround :
Submitting only one trigger at the same time.