CA PPM: Invalid user Id or Password Error with OData

Document ID : KB000112361
Last Modified Date : 01/02/2019
Show Technical Document Details
Issue:
When attempting to connect to the URL for the OData service page, the following error is thrown: 

<code>222206007</code>
<message lang="en-US">Invalid user ID or password.</message>
</error>
Resolution:
This error indicates two possible issues:
Either:
1. The password for the user being used to connect to OData needs to be changed in the UI under Administration - Resources. Depending on the 'Number Of Days Until Password Expires' value under Administration - System Options, it may be that the user's password has expired.
Or:
2. The user might be locked in Administration - Resources

Ensure the user is active and password is reset and retry, this should resolve the issue