Invalid Setup.lst file for 64-bit Windows Agent

Document ID : KB000084369
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
Cannot find the source file '...\@UCXJWI3.EXE' to install

Silent installations of 64 bit Windows agents fail with the error listed above.

This occurs because the setup.lst file contained in the installation image is pointing to the 32-bit files instead of the 64-bit files:
0EMb0000001UgNx.png

More specifically 'UCXJWI3.EXE' instead of 'UCXJWX6.EXE':
0EMb0000001UgO7.png


 
Environment:
OS: Windows
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: The installation files for the Windows agent contained an invalid setup file for the 64-bit version.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s) : Windows Agent (64 bit)

Automation Engine 12.0.3 - Available
Automation Engine 11.2.6 - Available
Automation Engine 11.1.6 : Available
Additional Information:
Workaround :
Open setup.lst with a text editor and replace all occurrences of "ucxjwi3.exe" with "ucxjwx6.exe".