The Report Center, Live Reporting, and Performance Dashboard features rely on database views for their data.
These views need to be created or updated in the following situations:
- After an upgrade or update installation of eHealth
- After discovering new element types
This processing is performed by the "Update Report Center Element Types" job which runs:
- After the upgrade or update installation completes
- Every hour, on the hour, as a scheduled job
After an upgrade or update installation, the job can take from 20 minutes to 2 hours or more to complete, depending on the number of element types in the configuration.
The hourly scheduled job normally takes less time, although it depends on the number of new element types discovered since the last time the job ran.
Wait for the "Update Report Center Element Types" job to run to create or update the views. As noted above, this job is scheduled to run every hour, on the hour.