Internal error : null : org.xml.sax.SAXParseException: The markup in the document following the root

Document ID : KB000090200
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Internal error : null : org.xml.sax.SAXParseException: The markup in the document following the root
Resolution:
Detailed Description and Symptoms

There are errors seen after going to 8.0 P7 when any BANNER RA Process Flow with a prompt or a subvar is run. The error is seen in the logs as well as the GUI:

ErrorMsg: AwE-9999 Internal error (3/2/12 10:53 AM)
Details: ICGORLDI 114897
Internal error : null : org.xml.sax.SAXParseException: The markup in the document following the root element must be well-formed.
        at com.appworx.master.JobStarter.H(JobStarter.java:1892)
        at com.appworx.master.JobStarter.G(JobStarter.java:1810)
        at com.appworx.master.JobStarter.check(JobStarter.java:1616)
        at com.appworx.server.data.JobsData.£(JobsData.java:2013)
        at com.appworx.server.data.JobsData.A(JobsData.java:81)
        at com.appworx.server.data.JobsData$_E.doRun(JobsData.java:3551)
        at com.uc4.be.threading.AbstractWorker.run(AbstractWorker.java:378)
        at java.lang.Thread.run(Thread.java:619)
Caused by: org.xml.sax.SAXParseException: The markup in the document following the root element must be well-formed.
        at org.apache.xerces.parsers.DOMParser.parse(Unknown Source)
        at org.apache.xerces.jaxp.DocumentBuilderImpl.parse(Unknown Source)
        at javax.xml.parsers.DocumentBuilder.parse(DocumentBuilder.java:124)
        at com.uc4.be.xml.XmlUtil.createDocument(XmlUtil.java:385)
        at com.uc4.be.xml.XmlUtil.creteDocument(XmlUtil.java:366)
        at com.appworx.master.JobStarter.H(JobStarter.java:1855)


Solution

?This is a known issue in v2 of the Banner Agent. Upgrading to Banner Agent v3 or v3.5.1 should resolve the issue.