CA PPM: Intermittent message "An Expired Request Has been Detected. Request has been Canceled".

Document ID : KB000007911
Last Modified Date : 10/08/2018
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Issue:

While navigating within the Clarity application, you may encounter a detection of a possible CSRF attack. There may be some actions carried out by an end user which will result in the following error message appearing on screen: "An Expired Request Has been Detected. Request has been Canceled".

Steps to Reproduce:

1. Login to CA PPM in SAAS, which is behind the OD Portal

2. Leave the session for 30 minutes

3. Navigate to Project list page

4. Search for a project.

NOTE: The error could be generated in any page in Clarity.

 

Expected Result: 

The User should be able to navigate within the Clarity application without receiving the security error.

Actual Result: 

The user receives intermittent message - "An Expired Request Has been Detected. Request has been Canceled".

 

Cause:

 

DE28868

Resolution:

 

 

Fixed in 15.3, PATCH 15.2.0.2, PATCH 15.1.0.8.