InterfaceAssets: unable to get port list for device doesn't contains interfaces

Document ID : KB000070554
Last Modified Date : 15/11/2018
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Issue:

Sep 7, 2016 4:20:48 PM - InterfaceAssets:  unable to get port list for  device doesn't contains interfaces for 0x3409626

These messages are filling up the Tomcat log

Environment:
Spectrum 9.3, 9.4, 10.0
Cause:

When Spectrum polls Pingables it will check for interfaces. It then creates messages in the Tomcat log indicating it is unable to get interface data on those Pingables.

 

Resolution:

This has been resolved in Spectrum 9.4.4 and 10.1. The messages will only show up in Tomcat log if SRM Debug is turned on.

 

Additional Information:

https://docops.ca.com/ca-spectrum/9-4-1-to-9-4-4/en/release-information/issues-resolved