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Dashboards show data that is in the future
Document ID :
KB000115803
Last Modified Date :
25/09/2018
Show Technical Document Details
Products
CA Performance Management
Components
IM Polling:IMPOLL
Issue:
Data on dashboards goes past the current time and into the future
Environment:
Any CAPM version
Resolution:
In this instance the java processes on the data aggregator never got the updated time from when chrony fixed it.
We knew this by checking the /opt/IMDataAggregator/data/performance-spool directory. This is the incoming polled data.
The files had a current time but looking at the ifstats_rate file it had time stamps that were in the future
Cycling the data collector resolved the issue:
service dcmd stop
service dcmd start
Additional Information:
Notes
Polled data is collected based on the data collector time stamps
CAPC displays the data based on the user's timezone setting
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