Interface alerts for admin down from interface_traffic probe

Document ID : KB000015622
Last Modified Date : 14/02/2018
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Introduction:

Our monitoring  team receives a number of alarms (interface_traffic probe) for devices that are admin down and not operationally down.  

We only want to get alarms for devices that are operationally down.

Question:

How can we disable alarms for devices that are admin down?

Environment:
UIM 8.5.1interface_traffic 5.46
Answer:

The interface_traffic probe can be configured to alarm on both "operationally down" and / or "admin down".

To see the configuration options, use the IM console to open the configuration for the 'interface_traffic' probe.

Select one of the devices in the profile, and one of the interfaces.  

Open the interface properties as shown in Figure 1.  There is an option to "Ignore Operational State when admin state is not as expected".

Figure 1:

interface_traffic_config.jpg

In the example above, given that option "Ignore operational state" is checked, here is what to expect:

Oper DownAdmin DownAlarm
YesYesadmin down informational alarm
NoYesadmin down informational alarm
YesNoOper down major alarm